Serial franchise owner and former Kentucky Governor John Brown advised a packed ballroom of fellow entrepreneurs that now is the perfect time to find an opportunity in the world of small business. "While corporate America is busy making excuses and not getting anything done, that is when you'll find opportunity for yourself," said Brown, who [...]

Great group of people. Posted via email from Perceptive Insights

Everybody’s already published their “Top 10″ predictions or trends. So I thought I’d add mine to your list. This is one about customer service. Let me know your thoughts. Customer service is a perennial issue that is critical to all small business owners. Although it is included in every company mission statement, no one wants [...]

Hello world, While I don’t spend a lot of my time on the road right now, I’ve designed my business systems to be mobile so that I can be on the road at a moment’s notice. (MacBook Pro and iphone, no ipad…yet). Unfortunately that leaves me much more vulnerable to technology blues. Today, I went [...]

One of the strengths of our country is our diversity. But it also leads to a significant problem: a failing sense of core values. We are a country of confused values and beliefs. The image above was produced by one group within a company visualizing a company’s values. The image below is the representation of a [...]