If you’re looking to develop or improve a successful intranet for your start-up or business, you might want to take a look at the common themes identified among the winners of this year’s Intranet Design Contest put on by the Nielsen Norman Group. Not familiar with this international competition? NNG is a Fremont, Calif.-based website usability research firm. [...]

Words are powerful things and Facebook status updates can prove to be equally powerful tools for those of us who use social media to promote our businesses. Because a major focus of social media-related marketing is on creating content that attracts attention and encourages readers to share with their own networks, our choice of words [...]

It’s been just over 30 days since we began our Social Media Challenge for Big Papa’s BBQ in Denver. Turns out, “challenge” was the perfect word for it. There was no online barbecue conversation to speak of in this city when we started. There were no followers for Big Papa’s. They had no brand, voice [...]

Did you try logging onto internet calling service Skype today for an important virtual business meeting? If you did and got a message saying the service was “currently experiencing some problems with our network,” you weren’t alone. The network meltdown has affected millions of users around the world today, and (as of now) service is [...]

Randall Weidberg knows a bit about e-commerce. He’s the founder and chief nerd at Giantnerd.com, an online store and popular social shopping hub for outdoor gear and apparel. Social shopping is a form of e-commerce where user-generated content drives the shopping experience. Founded in 2009, the Boulder, Colo.-based company tries to empower its users to [...]