Now that e-tailers are sweeping up their virtual floors and wrapping up the holiday season, how did the big guys do? One recent customer service survey shows shoppers really do care about how they’re treated online. The study of 10,000 Internet shoppers conducted by ForeSee Results shows who’s pulling ahead in the customer-service wars and [...]
Read More ecommerce, Entrepreneurship, online sales, salesRandall Weidberg knows a bit about e-commerce. He’s the founder and chief nerd at Giantnerd.com, an online store and popular social shopping hub for outdoor gear and apparel. Social shopping is a form of e-commerce where user-generated content drives the shopping experience. Founded in 2009, the Boulder, Colo.-based company tries to empower its users to [...]
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